Benefits of a competency-based performance management system

Benefits for the organization

      The program:

• increases personnel safety
• increases protection of the environment
• increases reliability of facility operation (throughput and product quality)
• increases operating life of equipment
• reduces operating/maintenance costs
• ensures employees achieve a high level of competence quickly and efficiently
• ensures employees can make effective decisions in response to abnormalities
• reduces employee dependency on other groups because of lack of knowledge and skills
• improves communication and working relationships between groups
• prevents potential litigation due to employees performing tasks they have not been trained to do
• provides documentation of the employee’s acquisition of the knowledge, safety, and procedures relating to each task
• ensures that on-the-job training is cost effective and productive
• increases the flexibility of employee placement
• increases the potential for employee job satisfaction (provides an avenue for motivating employees)
• provides a mechanism for providing positive feedback about an employee’s training achievements and on-the-job performance
• provides job standards for performance appraisal
• provides a method for gauging an employee’s potential for career advancement

Benefits for employees

      The program:

• ensures a safer work place for everyone
• provides a systematic and flexible method for employees to acquire new skills and knowledge
• provides clear direction for learning new job skills
• provides an opportunity for employees to train at their own pace
• reduces the employee’s stress while learning new skills—the training system ensures adequate training is provided before an employee assumes responsibility
• reduces the supervisor’s stress—the supervisor knows that an employee who is responsible for a job has a proven level of competence
• ensures accurate documentation of all acquired skills and knowledge
• ensures employees are trained in all safety-related aspects of their jobs
• provides a reference resource for day-to-day requirements
• increases the potential for job satisfaction
• provides a mechanism for the recognition of employees’ abilities